Customer Service Reviews

Monica, You are wonderful and should be commended on your customer focus - it is outstanding! Thanks so much for this comprehensive response that puts my nervousness about who is processing what a ... MORE > >

Hello, I ordered from you recently and was very happy about what I received and how quickly it came, so I'm ordering more. My daughter loves the training pants for girls and I thought I should ... MORE > >

Sent:Thu 4/15/2004 10:42 AM Narmin, It's great to see someone committed to true customer service. Not only do you care, but you also wish to find ways to improve everything you do ... MORE > >

Sent:Thu 4/22/2004 6:36 PM Hi Narmin-  I received the Scotty today and so far he seems to be working perfectly! :-) I will send the other back (in the same box) tomorrow. Thanks again f ... MORE > >

Sent:Mon 4/26/2004 6:02 PM Narmin, I am extremely impressed with your customer service and your promptness. I will not hesitate to tell anyone about your product and your service. I ... MORE > >

Sent:May 03, 2004 2:04 PM Narmin, I received the new doll and works properly. We really got a laugh out of him peeing! I am sending the other one back tomorrow. Thank you so much for your quick ... MORE > >

Sent:Wed 6/23/2004 10:24 PM Dear Narmin, Thank you for the opportunity to give you feedback. Your courtesy and flexibility in meeting precisely what I wanted to ... MORE > >

Sent:Fri 10/8/2004 3:39 PM OH THANK YOU, you are so dear to go to that extra trouble. I do like dealing with a company with a personal touch ! Thanks again, Gay ... MORE > >

Sent:Thu 7/14/2005 8:20 PM I was very happy to find your website since we were getting ready to travel early in our potty training process and wanted something to help us wi ... MORE > >

Sent:Wed 7/20/2005 10:43 AM I would like to tell you that I really enjoy the website.  I had been looking all over for potty training pants for my daughter, and was having a ... MORE > >

Sent: Wed 8/3/2005 9:05 PM Thank you for your interest in my experience.  You have a wide variety of products and resources that I found quite helpful .  I also found ... MORE > >

Sent:Wed 7/27/2005 6:52 AM Hello Narmin, I love your website.  It is informative, easy to use, and just what I needed to find all incentives I can for Micha ... MORE > >

Sent: Wed 8/3/2005 11:59 AM I think you have a great selection of things not available in stores .  I also like that the cost for your products are very reasonable .  ... MORE > >

Sent:Mon 8/8/2005 8:32 PM Yes, I found what I was looking for an more! I wanted a boy "potty doll" that looked like a toddler, not a baby. I was impressed with your whole "pa ... MORE > >

Sent:Tuesday, August 09, 2005 I very much enjoyed reading and shopping on your website. You may have listed this, and I didn't find it, but it might be nice to include a list of refe ... MORE > >

Sent: Tue 8/9/2005 2:25 PM Thank you so much - I appreciate all your work in putting this information together and your immediate responses. I will definitely recommend your site ... MORE > >

Sent:Mon 8/15/2005 3:43 PM Narmin, So far love the product and info that comes with it. Just have a few questions that I can not seem to find answers to on your site ... MORE > >

Sent:Tue 8/16/2005 9:10 PM Your product selection is great! The only website that had everything I wanted to order, plus more, and at the best prices. Cheramie ... MORE > >

Sent:Mon 8/22/2005 3:23 AM Narmin, Thank you so much for your time and assistance!  The Potty Training Concepts website is comprehensive an ... MORE > >

Sent: Monday, July 17, 2006 10:45 AM Hello. I ordered from you recently and was very happy about what I received and how quickly it came, so I'm ordering more. My daughter loves t ... MORE > >

Sent: Monday, July 17, 2006 2:28 PM I am very impressed by your potty training selections. Thank you thank you for having the particular folding potty seat that ... MORE > >

Sent: Thursday, June 22, 2006 7:18 AM I just wanted to say thank you for being so up front with me on my order and keeping me posted.  I have never had anyone that I have ... MORE > >