Ordering Options

Ordering Options

We provide you with four easy ways to place an order:

1. Online - available to you 24/7. See below for all technology we use to ensure that our site is safe for you to use and our privacy policy ensures that your information will not be shared with anyone!
2. You call us at 281-485-3330 between 9 am and 4 pm CST. We will gladly process your order over the phone.
3. By email - you can email us at with your order. Please do NOT include your credit card information in the email, but DO include your phone number, so that we can call you back to process the order.
4. By mail - you can mail us your order at:

Methods of Payment

We accept all major credit cards - Visa, Mastercard, American Express, Discover and PayPal.

We also accept debit cards with the VISA or Mastercard Logo on them.

On PayPal, you can use your PayPal account, or you can pay with VISA, Mastercard or Discover Card.

All personal information you submit is encrypted and 100% secure.

Our credit card processor is Authorize.Net. Our site is also certified to be Hacker Safe and our SSL Certificate is by Comodo.

Credit Card Processing

SSL

Currency
Our prices are in US dollars.
For international orders, the monetary conversion will take place through your credit card company.

Sales Tax
Sales tax will be charged on all Texas orders (8.25%)

Additional questions:
Phone: 281-485-3330 - M-F from 9-4pm CST or leave a message.
Email us: orders@pottytrainingconcepts.com and we will respond to your question within 1 business day.

Order Cancellation

If you need to cancel or change an order, please email or call us at 281-485-3330 - Mon to Fri - 9am to 4pm CST.

If we are on the phone with other customers, your call will be directed to our voice mail system.

Please leave us a message and/or email us your cancellation.

Orders that have not been processed will be fully refunded.

Orders that have been processed, but have not shipped, will be charged a small fee of $3.50.

Orders that have already shipped cannot be canceled.

They have to be returned. See our returns policy.

$4.95 Ships Your Entire Order!
*Requires Code

All Categories Potty Training Boys Potty Training Girls Potty Chairs Potty Seats Step Stools Potty Training Pants Potty Training Dolls Potty Training Books Potty Charts, Rewards & Aids Potty Kits & Systems