Top 5 Reasons to Shop on Potty Training Concepts
1. We are an established business
We have been in business since 2003
We are consistently ranked one of the top businesses in our industry.
Our offices and warehouse are located in Pearland, TX which is a suburb of Houston, TX
We train our employees and hold them to a high standard of performance.
Most importantly we are here for you today and we will be here for you tomorrow.
2. We answer the phone
We answer the phone between 9 am and 4pm Central Standard Time - Monday to Friday!
Live chat is an available option during business hours.
Doesn't it bother you when you call a business and you get no answer or have to leave a message? If this is the customer service treatment you receive before the sale, imagine what it will be like when you really need help after the sale!
We pick up the phone and we return your calls - promptly!
3. We stock our merchandise in our own warehouse.
Most of our products are stocked and ship from our own warehouse in Pearland, TX.
So what does this mean?
It means that if you place an order before 12 noon, we ship it out the same day and after 12 pm, it will ship the next day.
If you really need something shipped and have missed the noon deadline, call us and we will try our best to accomadate you.
Also, if you need to know more details about a product and the information is not available on the site - you can call us and we will get the item from the warehouse and provide you with the information that you need.
Some of the larger items that we sell such as toddler toilets, wooden potty chairs and step stools ship from our partner warehouses directly to you.
4. Our Staff are trained and knowledgeable.
If you are unsure of the product you need, we will give you the straight talk on what is best for your needs.
Our product guides can help you make decision and our potty training checklist can help make sure that you have everything you need before you get started.
Our staff are not potty training experts, however they are Moms and are knowledgeable when it comes to potty training. So, if you are unsure on how to proceed with potty training, our staff offer you suggestion and direct you to our vast knowledge base of tips and information on our website.
If you are having problems with potty training, we offer a large knowledge base of potential solutions, including frequently asked questions and answers.
5. We offer personalization on potty training products.
Everyone likes to see their own name or intials on their products.
What better way to motivate and to put a smile on your toddler's face then with a personalized potty chair, seat or step stool.
When your toddler is going through the "mine mine mine" phase and is starting to learn his / her name, buy him / her a personalized potty chair!