Outstanding Customer Focus


You are wonderful and should be commended on your customer focus - it is outstanding! Thanks so much for this comprehensive response that puts my nervousness about who is processing what at ease. It is truly appreciated.

Looks like all is in order, I can ignore the multiple and varied notifications and my granddaughter in Lawrence KS will be well set to begin her potty training with fancy pants from you and the proper potty training books and DVDs - all from her beloved nonna (aka grandma) in St. Louis who loves to spoil her!

Warm regards,


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Great customer service (4/2/2012) Reviewer: Tom F (Raleigh, NC) I had misread the qty of an item and did not order enough. I called to inquire about my mistake and they took great care in helping me fix my mistake. Thank you so much!